Why is the Firmware Installer failing to install EmotiBit firmware?

Created by Nitin Nair, Modified on Fri, 13 Dec, 2024 at 3:01 PM by David ten Have

The Firmware Installer is used to install the latest firmware on EmotiBit!


Before we continue, please make sure you are using the latest EmotiBit software bundle. Please also check out the Getting Started page in our documentation if you have not already done so.


The detailed steps to use the EmotiBit FirmwareInstaller can be found on our Getting Started page. If you are still facing issues, please check the steps below:


The Firmware Installer performs 2 main steps, detecting the Feather connected to the computer and then flashing the firmware.


Detecting the Feather

For detection to be successful:

  • Make sure you are using a “data-capable” USB cable. This is provided in the Essentials Kit and the All-In-One bundle, but if you are using a 3rd party cable, please make sure it supports data.
  • Install the drivers to detect the ESP32 feather.
  • Note for Windows users: Please make sure you have extracted the downloaded zip file EmotiBitSoftware-Windows.zip. Windows 11 specifically hides the install option if trying to run the installer from a zipped folder.
  • The hibernate switch on the EmotiBit  is on ON.


Flashing the Firmware

If the firmware installer is failing while in the middle of programming the Feather (indicated by the progress strip), please let us know by creating a forum post!

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